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Office Management and Administration

The online continuing education course "Office Management and Administration" at COMCAVE.COLLEGE gives you the tools you need to start a career in office administration. You'll learn telephone training, confident communication, and working methods. You'll also practice text formulation and correspondence according to DIN 5008, taking minutes, and order and complaint processing. Classes are live, either on campus or online from home. After approx. 8 weeks, you'll receive your provider certificate.

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Office Management and Administration Overview

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Start and Duration
  • The next start date is September 10, 2026, with new dates following continuously.
  • The continuing education course lasts approx. 8 weeks, either on campus or online from home.
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Funding
  • The course is approved according to AZAV and up to 100% fundable, e.g. via the Bildungsgutschein (education voucher) from the Federal Employment Agency (SGB III) or the Jobcenter (SGB II).
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Target Group
  • Aimed at anyone who wants to work in office administration, for example as an assistant to management or in personnel management.
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Admission Requirements
  • Completed vocational training or a degree (including incomplete studies).
  • German language skills (written and spoken) and basic computer skills.
  • An internal selection procedure as part of a subject-specific interview must be passed with 'well suited' ('gut geeignet').
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Certificate
  • Provider certificate from COMCAVE.COLLEGE upon successful completion.
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Language
  • German

About this online course

Basic information

The continuing education course "Office Management and Administration" at COMCAVE.COLLEGE prepares you for starting or switching into office administration. I find the course exciting for anyone pursuing a career in administration. COMCAVE offers the course nationwide.

The lessons are instructor-led, live and in real time. You decide whether to learn on campus or completely online from home. A mix of both options is also possible, with 50% or 100% e-learning. A trial course shows you the virtual classroom in advance.

In terms of content, you start with telephone training and conversation techniques for confident communication. Then it's about work techniques and work methodology, i.e. efficient self-management and prioritization. You practice text formulation and correspondence according to DIN 5008 and learn to keep minutes properly. Finally, you handle orders and complaints, supplemented by an optional in-company practical phase.

You should have completed vocational training or a degree; even a discontinued degree is sufficient. COMCAVE requires good German language skills in speaking and writing and basic PC skills. Before starting, you have a subject-specific interview that you must pass with "well suited".

The course is AZAV-certified and can be funded up to 100%. This usually happens via the Bildungsgutschein (education voucher) from the Federal Employment Agency or the Job Center. According to COMCAVE, the pension insurance provider or the European Social Fund can also be considered as funding bodies.

After passing the course, you will receive a provider certificate from COMCAVE.COLLEGE. As a specialist in office management, the average salary according to COMCAVE is between 1,800 and 2,700 € per month. Honestly, that's a solid entry point for a career switch into administration.

Contents:

  • Telephone training, conversation techniques
  • Professional telephone conversations and confident communication
  • Work techniques / work methodology
  • Efficient self-management, prioritization, and structured working methods
  • Secretariat, text formulations, correspondence according to DIN 5008
  • Creation of properly formatted business documents and written materials
  • Minute-taking
  • Note-taking and structuring of meetings and discussions
  • Organization of formalized communication within the company
  • Optimization of information flows between departments
  • Order processing, complaint handling
  • Processing and follow-up of customer orders and complaints
  • Operational practice phase (optional/individual)

Who offers this course?

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COMCAVE.COLLEGE is a nationwide education provider for professional continuing education and retraining. The company is based in Dortmund and has been on the market for over 20 years. All courses are AZAV-certified and can be funded up to 100%.

COMCAVE.COLLEGE contact information

  • Email: kontakt@comcave.de

  • Address: Hauert 1, 44227 Dortmund

Office Management and Administration Pricing

Prices updated in September 2026

In-Person & Online

Price on request

You will find out the exact course price in the consultation, often the Agentur für Arbeit or the Jobcenter covers the costs completely.

  • 100% free with Bildungsgutschein
  • Live classes part-time and full-time
  • Online from home and on campus
  • Approved according to AZAV
  • Provider certificate upon completion
  • Personal education advice included

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