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AI in Municipal Administration

The online continuing education course "AI in Municipal Administration" shows you in four hours how to use generative AI in a legally compliant way. You will learn typical application areas, such as citizen communication, HR, and specialized departments. Live demonstrations with ChatGPT make the examples tangible. In addition, the legal foundations according to GDPR and the EU AI Act are covered. At the end, you will have concrete prompt formulations and recommendations for getting started in your municipality.

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AI in Municipal Administration Overview

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Start and Duration
  • Online live seminar with a duration of 4 hours, each from 8:30 AM to approx. 12:30 PM.
  • Offered dates: 28.09.2026, 30.11.2026 and 22.02.2027.
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Funding
  • Not specified in detail. You could ask the Federal Employment Agency or your employer about funding.
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Target Group
  • Managers in public administration who want to get a current overview of AI.
  • Employees in public administrations with a special interest in AI in the municipal context.
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Admission Requirements
  • No prior knowledge required.
  • For active participation, a headset with microphone or a hands-free device is required.
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Certificate
  • Certificate of participation
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Language
  • German

About this online course

Basic information

The online live seminar "AI in Municipal Administration" lasts four hours. It takes place live from 08:30 to approx. 12:30 in the virtual training room. You don't need any prior knowledge. The training concept is specifically developed for municipal administration.

To start, it's about generative AI in the municipal context. You clarify what generative AI actually is. Then you look at why the topic is relevant for municipal administrations.

Module 2 is the extensive practical part. Typical areas of application are presented, such as citizen communication, HR, public relations, and specialist departments. Live demonstrations with ChatGPT show you concrete examples. Your own ideas and questions come up in the interactive part.

The legal part assesses opportunities and risks. It covers data protection and copyright basics according to the GDPR and the EU AI Act. Hallucinations and the black box problem are separate points. Additionally, you receive tips on GDPR-compliant AI models and tool alternatives.

Finally, it's about getting started in administrative work. You get a guide for good prompting and an overview of helpful tools. Recommendations for implementation round it off, such as internal guidelines and training needs.

The target audience is managers in public administration who want to get an up-to-date overview of AI. As well as employees in public administrations with a particular interest in AI. After the event, you will find your certificate of participation on the online learning platform.

A headset with microphone or a hands-free device is absolutely necessary for active participation. You ask questions live via audio. You download the digital training materials in advance on the online learning platform.

Contents:

  • Module 1: Generative AI in the municipal context
  • What is generative AI?
  • Why is the topic relevant for municipal administrations?
  • Module 2: Detailed practical section with application scenarios in municipal administration
  • Introduction to typical fields of application (e.g., citizen communication, HR, public relations, specialist departments)
  • Live demonstrations with ChatGPT using examples
  • Interactive part: ideas and questions from participants
  • Specific prompt formulations for administrative tasks
  • Module 3: Opportunities and legal classification
  • Data protection and copyright basics according to DSGVO and EU AI Act
  • Dealing with risks such as hallucinations and black box issues
  • References to DSGVO-compliant AI models and tool alternatives
  • Module 4: Practical start of generative AI in administrative work, tips and implementation
  • Guide for good prompting in administration
  • Helpful tools and platforms at a glance
  • Recommendations for introduction (e.g., internal guidelines, training needs)

Who offers this course?

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The Akademie Herkert is the continuing education brand of FORUM VERLAG HERKERT GMBH from Bavarian Merching. The program ranges from occupational safety to data protection, municipal affairs, and artificial intelligence. Seminars, conferences, courses, online continuing education, e-learning, and in-house training are offered. The provider makes documents and certificates of participation available via its own online learning platform.

Akademie Herkert contact information

  • Email: service@akademie-herkert.de

  • Address: AKADEMIE HERKERT, FORUM VERLAG HERKERT GMBH, Mandichostraße 18, 86504 Merching

AI in Municipal Administration Pricing

Prices updated in September 2026

Online, price net

395,00 €

The online live seminar costs €395.00 plus VAT per session.

  • Online live seminar in a virtual training room with Michael Barz, duration 4 hours
  • Three dates to choose from, each from 8:30 AM to approx. 12:30 PM
  • Expert lecture with a high practical component and open exchange with the expert
  • Hands-on training using your own use cases
  • Digital training materials on the online learning platform
  • Certificate of attendance available for download after the event
  • Technical hotline before and during the online event

In-house

Price on request

As an in-house training, the provider only states the price upon request.

  • From 5 people attractive special conditions
  • Content and time adjustments possible
  • Request a quote from the provider

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