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Essential Skills for Managers

The seminar 'Essential Skills for Managers' teaches you the basics for your leadership role in five days in Berlin. You reflect on your strengths, learn about current leadership styles, and practice appreciative communication. The last two days focus on conflict competence. You recognize typical conflict patterns and practice mediating confidently in difficult situations. At the end, you take away a certificate from Quadriga Hochschule and an action plan for your everyday leadership.

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Essential Skills for Managers Overview

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Start and Duration
  • Five-day in-person seminar in Berlin, each day from 9 a.m. to 5 p.m. (last day until 4 p.m.).
  • In-person dates in Berlin: December 7 to 11, 2026 and April 12 to 16, 2027.
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Funding
  • Not specified in detail. You could ask the Federal Employment Agency or your employer about funding.
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Target Group
  • Managers who are new in their role, as well as employees who will soon take on a leadership position.
  • Also experienced managers who have led more intuitively so far and want to proceed more systematically.
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Admission Requirements
  • Not specified in detail.
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Certificate
  • Certificate from Quadriga Hochschule after successful participation.
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Language
  • German

About this online course

Basic information

The five-day seminar "Essential Skills for Leaders" by Quadriga Hochschule Berlin is aimed at leaders. You reflect on your role, your strengths, and the tasks of a leadership position. In doing so, you work out how to appear authentic and convincing.

The first two days focus on you as a leader and your team. You analyze personality types and learn about current leadership theories and styles. This way, you find out which leadership style suits you. You practice giving and receiving feedback directly in the seminar.

On the third day, your communication is in focus. You practice appreciative conversation management and active listening, and learn to address criticism constructively, for example in performance reviews and employee meetings.

Days four and five revolve around conflict competence. Using your own case studies, you learn to recognize typical conflict patterns such as harmony, division, or chaos. You also practice de-escalating listening and mediation.

The seminar is aimed at leaders who are new to their role. Employees who will soon take on a leadership position are also welcome. You will also benefit if you have previously led more intuitively. Work is done in individual, tandem, and small group work with practical exercises and role plays.

At the end, you receive a certificate from Quadriga Hochschule and a concrete action plan for your day-to-day leadership. Optionally, you can supplement the seminar with a 90-minute digital personality coaching based on the Golden Profiler of Personality.

Contents:

  • Roles of a manager
  • Leadership tasks and tools
  • Successful non-verbal presence of a manager
  • Personality types: self-knowledge and self-management as a foundation for good employee leadership
  • Giving and receiving feedback as the most important leadership tool
  • Leadership theories and styles
  • Dimensions of leadership
  • Develop and strengthen your own leadership style
  • Apply leadership styles accurately in the team
  • Collegial case consultation
  • Communication techniques for an appreciative dialogue, e.g. active constructive language and active listening
  • Conducting goal-setting, criticism, and employee reviews
  • Conflict perspective analysis
  • Learning to read conflict patterns: escalation dynamics, cold and hot conflicts, vicious circles
  • Power, rules, and mediation: prevention, intervention, and management of conflicts
  • Complete messages as a compass for formulating difficult content

Who offers this course?

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The Quadriga Hochschule Berlin is a state-recognized university with its headquarters at Werderscher Markt in Berlin. In addition to MBA programs, it offers through its Executive Education seminars, online seminars, e-learning courses and certificate programs on leadership, communication, HR and other topics. Speakers are experts from the field.

Quadriga Hochschule Berlin contact information

  • Email: info@quadriga-hochschule.com

  • Address: Werderscher Markt 13, 10117 Berlin

Essential Skills for Managers Pricing

Prices updated in September 2026

Net Price

2.990,00 €

The seminar costs 2.990 € excl. VAT

  • Training by the instructors Kathrin Tietz, Ljubjana Wüstehube and Bernd Fechler
  • Practical exercises, role plays, and small group work
  • Individual action plan for your everyday leadership
  • Certificate from Quadriga Hochschule after successful participation
  • Optional bookable personality coaching based on the Golden Profiler of Personality

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