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Conversational Skills: Professional Communication

The online continuing education course "Conversational Skills: Professional Communication" shows you how to get your message across. In two days, you'll work on your verbal and non-verbal expression. You'll practice confident presentation, handling criticism, and strategies for special conversation situations. Video training and personal feedback make your strengths and weaknesses visible. By the end, you'll communicate confidently and tailor your content to your audience.

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Conversational Skills: Professional Communication Overview

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Start and Duration
  • The seminar lasts 2 days.
  • The page lists 41 dates, including October 15, 2026 and December 7, 2026.
  • Bookable as a live online training or in person, e.g. in Hamburg, Cologne, Munich or Leipzig.
  • Other locations such as Berlin, Freiburg, Karlsruhe, Lippstadt and Mannheim are available on request.
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Funding
  • Not specified in detail. You could ask the Federal Employment Agency or your employer about funding.
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Target Group
  • Team leaders.
  • Project leaders.
  • Department heads.
  • The offer is exclusively aimed at entrepreneurs, business owners, freelancers and public clients.
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Admission Requirements
  • No special prerequisites required.
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Certificate
  • According to SanData's terms and conditions, each participant receives a certificate for successful completion.
  • The course page itself does not mention a degree or exam.
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Language
  • German

About this online course

Basic information

Persuasiveness, eloquence, and an authentic demeanor often determine success in your career. That's exactly where this two-day seminar starts. It's about your impact on others and a congruent body language. Only those who get their message across can be convincing.

Content-wise, you start with verbal and non-verbal communication. Then it's about confident presence and winning people over. A separate section covers dealing with difficult employees and customers. Handling criticism and strategies for special conversation situations are also on the agenda.

The process mixes three methods. First, there's a theory introduction, then video training follows, after which you receive personal feedback. Practical examples and exercises run through both days. I find this triad useful because you really see your own impact in the video.

The target group is clearly defined. It addresses team leaders, project leaders, and department heads. The provider does not specify any special prerequisites. Important to know: The offer is aimed exclusively at entrepreneurs, business owners, freelancers, and public clients. It is not sold to consumers.

Finally, SanData's terms and conditions state that each participant receives a certificate for successful completion. The course page does not mention an exam. There is also no information about funding options.

The wide selection of dates is practical. The page lists 41 dates, either as live online training or on-site. Locations mentioned include Hamburg, Cologne, Munich, Leipzig, Dresden, and Stuttgart. The provider also allows a free repeat of courses already attended. Each course is also available as individual training or as an in-house seminar upon request.

Contents:

  • Verbal and non-verbal communication
  • How do I come across to others?
  • Confident appearance
  • Dealing with difficult employees and customers
  • Winning sympathies
  • Dealing with criticism
  • Strategies for special conversation situations
  • Method: Theory introduction
  • Method: Video training
  • Method: Personal feedback
  • Learning goal: Complete verbal and body language expressiveness through practical examples and exercises
  • Learning goal: Communicate confidently and convey content in a target group-oriented manner
  • Learning goal: Get to know your own strengths and weaknesses

Who offers this course?

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The SanData IT-Trainingszentrum from Nuremberg operates the course portal IT-Trainings.de. The program includes over 1,000 courses in IT, business, and soft skills, as open seminars, in-house training, or customized company training. Courses take place at 28 training locations in Germany, Austria, and Switzerland, as well as live online. According to its own information, the company has over 30 years of experience in the training business.

SanData IT-Trainingszentrum contact information

  • Email: trainings@sandata.de

  • Address: SanData IT-Trainingszentrum GmbH, Emmericher Str. 17, 90411 Nürnberg

Conversational Skills: Professional Communication Pricing

Prices updated in September 2026

Net Price

1.090,00 €

The course price is 1.090,00 € plus VAT, for live online and on-site alike.

  • Duration 2 days
  • 41 dates, bookable as live online training or in person
  • Method consisting of theory introduction, video training and personal feedback
  • Course data sheet available as PDF
  • Certificate for successful participation according to terms and conditions
  • Free repetition of previously attended courses
  • Also bookable as individual one-on-one training or company seminar
  • Item number MG8

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