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Conversation Skills and Professional Communication

The online continuing education course "Conversation Skills and Professional Communication" shows you in two days how to lead conversations clearly and confidently. You work on verbal and non-verbal communication, your presence, and your impact on others. Dealing with criticism and difficult employees and customers is included, as well as strategies for special conversation situations. You work with theory introductions, video training, and personal feedback. You can participate live online or in person.

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Conversation Skills and Professional Communication Overview

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Start and Duration
  • The course lasts 2 days, each from 09:00 to 16:00.
  • The course page lists 35 dates to choose from, live online or in person.
  • Mentioned start dates include October 15, 2026, and December 7, 2026.
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Funding
  • No funding is indicated on the course page itself.
  • Kebel Training has its own funding overview and mentions the Bildungsscheck NRW 2.0 there.
  • You could ask the Federal Employment Agency or your employer about funding.
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Target Group
  • The seminar is mainly aimed at people with leadership and team responsibility.
  • Project managers, department heads, and team leaders are mentioned.
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Admission Requirements
  • No prior knowledge is required for this training.
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Certificate
  • After successful participation, you will receive a certificate of attendance.
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Language
  • German

About this online course

Basic information

According to the provider, persuasiveness, eloquence, authentic presence, and consistent body language are important prerequisites for your personal and professional success. Only those who get their message across can convince others. In this seminar, you will complete your verbal-linguistic and body-language expressiveness using practical examples and exercises.

By the end, you will communicate confidently and know how to convey your content to your target audience. You will learn your strengths and weaknesses in the process. The provider mentions a theory introduction, video training, and personal feedback as methods.

The course duration is 2 days, each from 09:00 to 16:00. The course has the course ID MG8. On the course page, 35 dates are available for selection. You can choose between live online and 14 training locations, including Dortmund, Hamburg, Munich, Cologne, and Stuttgart.

Content-wise, it covers verbal and non-verbal communication, confident presence, and how you come across to others. Dealing with difficult employees and customers is covered, as well as winning people over. Handling criticism and strategies for special conversation situations round off the program.

The seminar is primarily aimed at people with leadership and team responsibility. The provider mentions project managers, department heads, and team leaders. You do not need any prior knowledge for this training.

After successful participation, you will receive a certificate of attendance. It confirms your expanded knowledge in professional conversation management. The provider guarantees implementation for all confirmed dates; the course takes place starting from one participant.

If you need the training for your team, Kebel also offers it as a company or in-house training. Dates, location, duration, and content are then individually agreed upon. It is conducted online, in person, or hybrid.

Contents:

  • Verbal and Nonverbal Communication
  • How Do I Come Across to Others?
  • Confident Demeanor
  • Dealing with Difficult Employees and Customers
  • Winning People Over
  • Dealing with Criticism
  • Strategies for Special Conversation Situations
  • Communicating Confidently and Clearly
  • Steering Conversations Professionally
  • Active Listening and Persuading
  • Constructively Resolving Conflicts
  • Appearing Confident in Everyday Work Life
  • Achieving Greater Impact in Conversations

Who offers this course?

Kebel Training GmbH Logo
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Kebel Training GmbH from Dortmund has been offering continuing education courses in IT, AI and soft skills for over 30 years. According to its own information, the portfolio includes over 1,200 courses that take place live online or in 21 training centers. The family-run company in its second generation works with over 1,000 trainers. For confirmed dates, the provider guarantees course execution starting from one participant.

Kebel Training GmbH contact information

  • Email: training@kebel.de

  • Address: Kebel Training GmbH, Europaplatz 11, 44269 Dortmund

  • Help page

Conversation Skills and Professional Communication Pricing

Prices updated in September 2026

Net Price

1.090,00 €

The course costs 1.090,00 € plus 19% VAT, as live online training and as a classroom seminar.

  • Course duration 2 days, each from 9:00 AM to 4:00 PM
  • Live online training (webinar) or in-person seminar
  • 35 dates at 14 locations or live online
  • Certificate of participation after successful completion.
  • Guaranteed to run from the first participant
  • Free repeat if you were not satisfied.
  • Method: theory introduction, video training, personal feedback

incl. VAT

1.297,10 €

With 19% VAT, the course price is €1,297.10.

  • Corresponds to €1,090.00 net plus 19% VAT
  • Applies to live online training and in-person seminar
  • Course ID MG8, course duration 2 days, 9:00 AM to 4:00 PM
  • Certificate of participation after successful completion.
  • Marked as a guaranteed course

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