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E-commerce Specialist (IHK)

The retraining program "E-commerce Specialist (IHK)" teaches you how online retail works in around 24 months. You'll learn to choose sales channels, plan assortments, and manage customer communication. Online marketing and commercial control are also included. You'll finish with your IHK certification, and additional certificates like ICDL, SAP, or TOEIC are possible. I find the fixed practical phase in a company useful for re-entering the workforce. This retraining is often fully funded via a Bildungsgutschein.

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E-commerce Specialist (IHK) Overview

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Start and Duration
  • Next start date: December 14, 2026, with further dates through 2028. Duration approx. 24 months, either full-time or part-time.
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Funding
  • Up to 100% funding possible, for example via a Bildungsgutschein from the Federal Employment Agency or the Jobcenter. Pension insurance providers can also cover the costs.
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Target Group
  • People with completed vocational training, sufficient professional experience in a commercial or technical field, a degree, incomplete studies, or as a rehabilitant.
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Admission Requirements
  • Affinity for the commercial field, good German language skills (written and spoken), basic IT skills, and a passed internal selection procedure with a subject-specific interview.
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Certificate
  • IHK certification, plus a provider certificate and, depending on the location, optional ICDL, SAP, SCRUM, and TOEIC certificates.
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Language
  • German

About this online course

Basic information

In the retraining program "Kauffrau, Kaufmann im E-Commerce (IHK)" you deal with processes in online retail. You evaluate and select online sales channels and implement them. You also design service and product ranges for e-commerce. You shape customer communication and prepare measures in online marketing. Initiating and processing online contracts is also among your future tasks.

The course starts with basic qualification in IT, information processing and office management. This is followed by the core qualification covering the topics of human resources, e-commerce processes, marketing as well as cost and performance accounting. A practical phase in a company lasting at least six months follows. At the end, you prepare intensively for the IHK exam. Classes are instructor-led on campus; at selected locations, an e-learning component of up to half the time is possible.

The retraining program is for you if you have completed vocational training. Sufficient professional experience in the commercial or industrial-technical field or a university degree also count. You can also participate as a rehabilitation participant. COMCAVE expects good German language skills in spoken and written form, basic IT knowledge and an affinity for the commercial field. An internal selection process with a specialist interview checks whether the retraining program suits you.

At the end of the retraining program, you will have an IHK qualification. In addition, you will receive a provider certificate from COMCAVE. Depending on the location and performance, you can acquire further certificates. These include the European Computer Driving Licence ICDL, an SAP certificate, a SCRUM certificate and the TOEIC language certificate for business English.

I find the cooperation with PFH Göttingen practical. After the retraining program, one semester can be credited towards the Bachelor's degree in Business Administration. Amadeus Fire AG offers you a job guarantee. If you meet the requirements, you will receive an unlimited employment contract as a temporary worker.

Contents:

  • Basic qualification
  • Information processing / IT
  • Information and communication systems
  • Office management
  • Human resources
  • Marketing
  • E-commerce processes
  • Accounting / KLR
  • Operational practical phase
  • Exam preparation

Who offers this course?

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COMCAVE.COLLEGE is a nationwide education provider headquartered in Dortmund with locations throughout Germany. You will find retraining programs, continuing education, and Fachwirt courses with IHK affiliation, many of which can be funded via a Bildungsgutschein (education voucher). ComCave College GmbH is part of Amadeus Fire AG.

COMCAVE.COLLEGE contact information

  • Address: Technologiepark, Hauert 1, 44227 Dortmund

E-commerce Specialist (IHK) Pricing

Prices updated in September 2026

Costs

Price on request

The costs depend on your personal educational path; you will learn about them during the consultation at COMCAVE.

  • IHK qualification as the goal of the retraining
  • Provider certificate from COMCAVE
  • Additional certificates such as ICDL, SAP, SCRUM and TOEIC available
  • At least a six-month in-company practical phase
  • Personal education counseling before and during the retraining
  • Educational support throughout the entire program
  • Up to 100% funding possible via Bildungsgutschein (education voucher)

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