Office Management Clerks are all-rounders in the company. You handle internal and external correspondence, coordinate appointments, and prepare conferences. You create presentations and look after customers in compliance with data protection. Order processing and participation in sales also belong to this.
The content follows the nationwide training regulation and the framework curriculum of the profession. Further fields of activity include accounting, marketing, public relations, event management, as well as personnel and warehouse management. During the retraining, you specialize in elective qualifications.
Instruction takes place exclusively online, with an instructor in the virtual classroom. faw uses Teams, Adobe Connect, Vitero, or comparable systems for this. Learning process guides support you throughout the entire training period. A total of 3.640 teaching units are planned over 24 months in full-time, all day. Additionally, there is an in-company training phase of at least 6 months.
The retraining is aimed at job seekers, employees, and people returning to work. People without a vocational qualification and companies are also part of the target group. Prerequisites are German language skills at level B2 and basic IT skills. For participation from home, you need the approval of the funding body. For digital retraining, the consent of the regional chamber is also required.
At the end is the exam before the Chamber of Industry and Commerce. As types of completion, faw lists the faw certificate, the bfz certificate, and a certificate from cooperation partners. A certificate of attendance is also possible. If you perform accordingly, you can obtain the LanguageCert language certificate.
Before the start, faw offers preparatory courses in which you acquire or refresh basic knowledge. Application training is part of the course content. The retraining runs as a group program with fixed start dates. It is offered at many faw locations throughout Germany.
