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Office Management Clerk (IHK)

The online continuing education "Office Management Clerk (IHK)" teaches you everything about office organization, correspondence, appointment scheduling, and customer service in 24 months. You learn word processing, data maintenance, and commercial processes practically in the virtual classroom. A six-month practical phase in a company is included, as well as preparation for the chamber exam at the IHK. You can finance the retraining via a Bildungsgutschein (education voucher) from the employment agency or job center.

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Office Management Clerk (IHK) Overview

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Start and Duration
  • The retraining lasts 24 months and includes a six-month company practical phase.
  • Currently, there are continuously new start dates, for example in July, August, and September 2026.
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Funding
  • The costs can be covered by a Bildungsgutschein (education voucher) from the employment agency or the job center.
  • If approved, funding of up to 100 percent is possible.
  • During participation, you can additionally receive a continuing education allowance of 150 euros per month.
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Target Group
  • The retraining is suitable for job seekers who are funded through the employment agency or job center.
  • EVB Training advises you if needed also in English, Russian, Arabic, Persian, Afghan, or Turkish.
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Admission Requirements
  • German language skills at level B2 and basic computer skills are required.
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Certificate
  • The retraining ends with a chamber exam at the Chamber of Industry and Commerce (IHK).
  • You will also receive an internal provider certificate or a certificate of participation.
  • Depending on performance, a LanguageCert language certificate or an SAP certificate is also possible.
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Language
  • German

About this online course

Basic information

Office management clerks are true all-round talents in the company. You take on organizational and administrative tasks, handle correspondence and plan appointments. You organize meetings, prepare presentations and look after customers while observing data protection. Depending on your area of work, you also work in accounting, marketing, event management or personnel and warehouse management.

Office management clerk is a state-recognized training occupation. The retraining takes 24 months and follows the nationally uniform training regulation. It includes a practical phase of at least six months in a company and concludes with a chamber examination before the Chamber of Industry and Commerce (IHK). During the retraining, you specialize in selected elective qualifications.

The training content includes, among other things, economics and social studies, business administration and the selection of corporate communication systems. You learn to maintain, check and secure data as well as research and archive information. Other topics include processing incoming and outgoing mail, planning projects and using word processing programs. Customer data analysis, calculations, travel expense reports and application training are also part of the curriculum.

To participate, you need German language skills at level B2 and basic computer skills. With appropriate performance, you can obtain a LanguageCert language certificate as part of the retraining. At some locations, an SAP certificate is also possible for licensing reasons.

EVB Training supports you in finding an internship placement throughout the entire practical phase. A career advisor accompanies you, ideally even in your native language. Even after the retraining ends, EVB Training will support you for another six months with questions and applications.

The lessons take place in a virtual classroom, live with a lecturer. You see and hear the teacher in real time and can ask questions directly, almost like in a traditional classroom. If needed, EVB Training provides you with a laptop for the lessons.

After the retraining, a wide range of further opportunities are open to you, both in the private sector and in the public service. EVB Training is certified as an education provider according to the Accreditation and Approval Regulation for Employment Promotion (AZAV). This enables you to receive funding via a Bildungsgutschein (education voucher) from the employment agency or job center.

Contents:

  • Business and Social Studies
  • Business Administration
  • Selection and use of business communication systems
  • Maintenance, control and security of data
  • Research, evaluation, processing and archiving of information
  • Processing of incoming and outgoing mail
  • Planning, implementation and monitoring of projects
  • Obtaining, checking and comparing offers as well as informed decision-making
  • Use of word processing programs
  • Compilation, processing and evaluation of customer data
  • Execution and analysis of pre- and post-calculations
  • Preparation of business trip applications and travel expense reports
  • Processing of payments taking into account payment terms
  • Application training

Who offers this course?

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EVB Training is a nationwide education provider with over 20 locations and its headquarters in Leverkusen. The company is certified by CERTQUA according to the Accreditation and Approval Ordinance for Employment Promotion (AZAV). In addition to retraining, EVB Training also offers continuing education, language courses and coaching, and supports you in finding an internship placement.

EVB Training contact information

  • Email: info@evbtraining.de

  • Address: Adolf-Kaschny-Str. 19, 51373 Leverkusen

Office Management Clerk (IHK) Pricing

Prices updated in August 2026

Price

€0.00 with funding

The retraining can be funded up to 100 percent via a Bildungsgutschein (education voucher) from the Federal Employment Agency or the Jobcenter.

  • Up to 100 percent funding via Bildungsgutschein (education voucher) from the employment agency or job center
  • AZAV-certified education provider, accredited by CERTQUA
  • Over 20 training locations in Germany
  • Support in finding an internship position
  • Career counseling also possible in your native language
  • Follow-up support for six months after the course ends
  • 150 euros continuing education allowance per month possible

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