In the training "AI in Everyday Office Work: Relief in the Secretariat" you learn to use generative AI like ChatGPT and Copilots specifically in the secretariat. You get an overview of what AI can reliably do and where typical errors like hallucinations or inappropriate tone occur.
Then you build prompt building blocks for goal, context, target group, style and output format. You practice forcing the AI to ask follow-up questions instead of simply accepting assumptions.
In the practical part you formulate emails and letters, write sensitive responses in a de-escalating manner and bring texts into a uniform corporate language. For meetings you create agendas, invitations and decision questions and draft minutes with resolutions, to-dos and follow-up emails.
Another focus is knowledge work. You have documents summarized, create one-pagers and decision templates and critically check results for uncertainties.
At the end you transfer the content into your own workflows. You identify recurring processes, define quality and approval steps and create rules for data protection and confidentiality.
The seminar is aimed at executive assistants, team assistants, office management as well as secretariats in administration and specialist departments. You should have routine in dealing with email and office documents as well as a basic understanding of confidential information and approvals.
