The distance learning course “Zertifizierte:r Teamassistent:in & Office-Manager:in” from Haufe Akademie teaches you the skills for professional office management and effective team assistance. The scope is approx. 80 hours. You learn to specifically relieve your superiors, optimize your time management, and use digital tools and AI applications in your daily work. The distance learning course has been tested and approved by the Staatliche Zentralstelle für Fernunterricht (ZFU) in Cologne under number 7536025.
Content-wise, you start with the roles and tasks of team assistants and office managers and the basics of modern office management. This is followed by modules on time management and efficient office organization, dealing with different team roles and personalities, and optimal relief for superiors.
Further mandatory modules cover confident and goal-oriented communication, Office 4.0 with digital assistance and modern tools, as well as project management for assistants. In addition, you have the supplementary modules Health at the Workplace, Digital Communication, and AI in Assistance available. In the AI in Assistance module, there is, among other things, an online seminar on prompt design and working with AI tools.
The learning content is available to you online and in printed form, so you can flexibly switch between digital and print materials. You have 18 months of access to the content and can start at any time. In addition, Haufe Akademie offers you optional online seminars where you can deepen your knowledge live with experts. There is also a learning community for exchanging ideas with other participants.
The distance learning course is recommended for employees from secretariat, assistance, and clerical work who want to expand their knowledge in office management. Team assistants and office managers who want to make their daily work more efficient also benefit from the course. The same applies to career starters, lateral entrants, and re-entrants who want to acquire the basics of professional assistance.
The conclusion is a 60-minute e-exam, which is included in the package price. If you pass successfully, you will receive the graded certificate “Zertifizierte:r Teamassistent:in & Office-Manager:in” from Haufe Akademie. It documents the course topics, your score, and your final grade. In addition, you will receive a digital open badge with which you can make your skills visible, for example on LinkedIn.
